Wood FAQs
Aluminum FAQs
Vinyl Screen Porch Enclosure System FAQs
Can I paint my vinyl door?
Why can BTSD paint vinyl doors but the consumer cannot?
Why do I receive a different hardware kit when I order a painted vinyl door?
Can I trim my vinyl door?
What is the actual slab size?
What is the width and depth of the Z Bar?
What is the actual size of header and side rails I will receive with my door?
Will there be any colour change in my vinyl door?
How are the vinyl doors constructed?
Does my door need to be ordered left or right handed?
Which doors come with a Storm Conversion Kit and how thick is the glass?
Do you only have one kind of hardware kit for vinyl doors?
What is in your premium hardware kit for vinyl?
Can I paint my vinyl door?
No. We recommend not to paint your vinyl door because the paint won’t stick to the vinyl and will scratch or peel off easily. We offer a full line of wood doors if interested in painting. Vinyl doors are sold as a maintenance free product, no finishing or trimming required. Five year warranty is void if you paint your door.
Why can BTSD paint vinyl doors but the consumer cannot?
We use an industrial grade paint which has a special reflective which bonds to the vinyl and protects the door from harmful UV rays, where an oil or latex paint does not. Available colours: Almond, Sandalwood, and Cocoa Brown.
Why do I receive a different hardware kit when I order a painted vinyl door?
Painted doors are shipped with a colour matched pull handle, hardware set.
Can I trim my vinyl door?
No. You will cut into the metal reinforcement and the Five year warranty is void. The Z-bar is adjustable for width and a sweep is adjustable for height. The following standard sizes will fit the following opening sizes.
| WIDTH | HEIGHT |
|---|---|
| 32" - 31¾" to 32⅝" | 80" - 79 ¾" to 80⅝" |
| 34" - 33¾" to 34⅝" | 80" - 79 ¾" to 80⅝" |
| 36" - 35¾" to 36⅝" | 80" - 79 ¾" to 80⅝" |
These are opening sizes not door sizes. If the opening falls outside of these, a custom door is required.
What is the actual slab size?
| Width | Actual Size | Height | Actual Size |
|---|---|---|---|
| 32" | 31¾" | 80" | 79" |
| 34" | 33¾" | 80" | 79" |
| 36" | 35¾" | 80" | 79" |
Note: the welder has ⅛" tolerance.
What is the width and depth of the Z Bar?
Depth is 1¼" Face Width is 1¾"
What is the actual size of header and side rails I will receive with my door?
| Ordered Size | Actual Width | Actual Height |
|---|---|---|
| 32" | 349/16" | 83" side rails |
| 34" | 369/16" | 83" side rails |
| 36" | 389/16" | 83" side rails |
Will there be any colour change in my vinyl door?
Our vinyl doors are UV protected; although, over time, a minimal and unnoticeable change may occur.
How are the vinyl doors constructed?
The door’s corners are welded for extra durability. Cross rails are screwed to the mainframe and the frame is reinforced with aluminum stiffeners.
Does my door need to be ordered left or right handed?
No. Vinyl, wood, and aluminum doors can be installed as left or right opening. The choice is up to you when installing the door.
Which doors come with a Storm Conversion Kit and how thick is the glass?
All glass is 3 mm clear tempered safety glass in an aluminum frame and is resistant to scratching. This is included with the All Season Series only.
Do you only have one kind of hardware kit for vinyl doors?
No. A polished brass premium hardware kit is included with the All Season vinyl doors and a white pull handle hardware kit is included with the Accent vinyl doors.
All painted vinyl doors include a colour matched pull handle hardware kit.
Brushed nickel hardware is available as a special order upgrade.
What is in your premium hardware kit for vinyl?
- All required fasteners
- Classical styled brass lever handle lockset with white interior. Coloured doors include a colour matched pull handle with matching interior.
- Pneumatic door closer
- Z-bar set with (4) flush mount hinges
- Door sweep
- Everything needed for installation is included.
Can I stain my wood door?
Why is finger joint construction used in the wood doors?
Why are the fretwork pieces made from engineered wood and not solid wood?
Does my door need to be ordered left or right handed?
Which doors come with a Storm Conversion Kit and how thick is the glass?
What hardware is available for wood doors and what is included?
My door has a knot in it, how can I finish it?
There is sap running from my door what can I do to stop it?
Can I stain my wood door?
No. Your warranty will be void. You should finish your wood door with a good quality oil based or acrylic latex, primer and finish coat. Remember to paint all six sides of the door or your warranty will be void.
Why is finger joint construction used in the wood doors?
We use finger joint wood in our doors because it is more stable then solid wood. It will resist warping and twisting.
Why are the fretwork pieces made from engineered wood and not solid wood?
Our decorative corner brackets are manufactured using Baltic birch engineered wood because it is much stronger than solid wood. This ensures there won’t be any breakage with the intricate scrolls.
Does my door need to be ordered left or right handed?
No. Vinyl, wood, and aluminum doors can be installed as left or right opening. The choice is up to you when installing the door.
Which doors come with a Storm Conversion Kit and how thick is the glass?
All glass is 3 mm clear tempered safety glass in an aluminum frame and is resistant to scratching. Included with the All Season Series only.
What hardware is available for wood doors and what is included?
Two easy-to-install solid brass hinges with screws (no mortising required).
Classical style brass lever handle lockset with white interior Pneumatic white door closer.
My door has a knot in it, how can I finish it?
You can seal very small knots in your door with shellac prior to painting it.
There is sap running from my door what can I do to stop it?
The heat on a hot day may bring a sap pocket from the interior of the wood to the surface. Just wipe the pocket to clean the surface free of sap using a rag with varsol and repeat after each time it runs. There is a finite quantity of sap in the pocket so it will stop.
What should I do about condensation on my door?
How do I maintain my brass hardware?
How do I fix a squeaky door?
How do I fix a door that won't close?
I need a replacement panel for my aluminum door?
To determine size of panel needed, have the customer measure the face of the door from top to bottom and side to side (So the customer is standing from outside looking in.) This will let Brian know what size of panel the customer needs.
What is the actual slab size?
Inside Measurements
| Width | Actual Size | Height | Actual Size |
|---|---|---|---|
| 32" | 31¼" | 80" | 78" |
| 34" | 33¼" | 80" | 78" |
| 36" | 35¼" | 80" | 78" |
Outside Measurements
| Width | Actual Size | Height | Actual Size |
|---|---|---|---|
| 32" | 31⅞" | 80" | 78½" |
| 34" | 33⅞" | 80" | 78½" |
| 36" | 35⅞" | 80" | 78½" |
What is the actual size of header and side rails I will receive with my door?
| Width | Header | Height | Side Rail |
|---|---|---|---|
| 32" | 347/16" | 80" | 78½" |
| 34" | 367/16" | 80" | 78½" |
| 36" | 387/16" | 80" | 78½" |
Can my door be top vented?
No, the aluminum doors can not be ordered top vented. They get shipped bottom vent only. If the customer wants a top vented aluminum door they must order the Retractable Screen aluminum (RS).
What is the actual size of the sweep I receive with my aluminum door?
| Width | Actual Size |
|---|---|
| 32" | 32" (then cut on a 25˚ angle) |
| 34" | 34" (then cut on a 25˚ angle) |
| 36" | 36" (then cut on a 25˚ angle) |
What should I do about condensation on my door?
Interior humidity may take the form of condensation on relatively cool surfaces such as glass as a direct result of too much moisture in the air. If condensation occurs, you may want to take measures to reduce the interior humidity level.
Suggestions to reduce humidity levels in your home include:
- Check your venting
- Use a dehumidifier
- Change settings on your furnaces humidifier
- Leave your blinds open during the day
- Use ceiling fans to promote air movement and exhaust fans in the bathroom when showering
- Install a fresh air exchanger
How do I maintain my brass hardware?
Brass requires occasional maintenance to keep the finish intact.
For routine cleaning:
- Wash brass hardware using warm water with a mild detergent on a soft cloth.
- Do not use ammonia, or abrasive cleaners on the brass as they can damage the finish.
- If the factory clear coat finish has broken down, the handle set may begin to tarnish.
- To return the hardware to its original finish use a lacquer remover to remove the remainder of the clear coat, then polish hardware with a quality brass polish.
- Once polished, the hardware may be sealed using a clear automobile wax, or a spray-on lacquer.
How do I fix a squeaky door?
If your door squeaks when it opens or closes:
- Inspect hinges for damage or excessive wear. Replacements for damaged hinges may be ordered here.
- Lubricate each hinge using a multi-purpose household oil, a non-stick cooking spray, or vegetable oil.
- Check for installation screws that may be over-tightened or under-tightened.
- Also check the door closers. If squeaking is localized to the closer, lubricate the connecting pins, or replace closer if necessary. Replacements may be ordered here.
How do I fix a door that won't close?
If your door does not close properly please check the following items:
- Refer to installation instructions to ensure proper installation.
- Make sure that the handle hardware is properly aligned and latching.
- Ensure the door closer operates freely and without obstruction. If necessary, adjust closer speed by turning adjustment screw at the end of the closer cylinder. If the storm door features two closers, adjust one at a time with the other disconnected. Replacements may be ordered by calling BTSD at 1-877-287-3667.
- Check to make sure the storm door is plumb and square in the opening and adjust if necessary.
- Check for broken, misaligned or excessively worn hinges. Replacements may be ordered by calling BTSD at 1-877-287-3667.
- Verify that the bottom expander is not dragging on the threshold. Raise the bottom expander so that rubber sweep barely touches the threshold. This may also help air trapped between the storm door and entry door escape as the storm door closes.
For more information on Lason Aluminum Storm Doors visit their website here
What colour options are available for the vinyl panels and vinyl door?Is glass available for both vinyl doors and panels?
Is this a four season room?
Can my door open inwards?
Can this be installed on a second story deck?
What is my warranty?
Is this a Do It Yourself project?
Can panels be made in custom shapes other than square or rectangular?
Can the screens be removed to be repaired or cleaned?
What colour options are available for the vinyl panels and vinyl door?
White and Sandalwood are the available standard colours.
Is glass available for both vinyl doors and panels?
Storm Conversion Kits are available up to a maximum of 15 sq ft per panel.
Is this a four season room?
Depending on panel size, non insulated storm glass panels are available for 3 season comfort: Spring, Summer and into Fall, but not for insulated full Winter use.
Can my door open inwards?
No. Standard storm doors open outwards.
Can this be installed on a second story deck?
Yes, although all municipal safety requirements must be met prior to installation of screen panels.
What is my warranty?
Five Year Limited Warranty on materials only. (Screens not included)
Is this a Do It Yourself project?
Beyond the Screen Door recommends a contractor install the screen porch system unless you are familiar and comfortable with this type of project.
Can panels be made in custom shapes other than square or rectangular?
All panels must be square or rectangular.
Can the screens be removed to be repaired or cleaned?
Yes, the screens are held in with turn buttons and can be removed easily
Vinyl FAQs
Wood FAQs
Aluminum FAQs
Vinyl Screen Porch Enclosure System FAQs
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